Contact information

Contact Information

Last updated: [9th July 2025]

We’re here to help! Whether you have a question about your order, our skincare products, or need personalised advice feel free to get in touch.

Email Support

Email: contact@elixirdebeauty.com

We aim to respond within 1–2 working days (Monday to Friday).

Phone & Messaging

Customer Service (UK): 0333 455 9098 (standard UK landline rate)

WhatsApp (text only):

(UK +44) 07936-556996

Send us a message anytime — we reply during business hours.

Social Media

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Business Information

Brand Name: Élixir de Beauty

Owned & Operated by: Refined Beauty Ltd Company Registration No.: 15890739

Registered Business Address: Refined Beauty Ltd 38 College Rd Epsom Surrey

KT17 4HJ, United Kingdom

Please note: This is a registered office address only — not a retail store. For returns, please contact us to confirm the correct return address.

Customer Service Hours (UK Time)

Monday to Friday:10.00 AM – 5:00 PM

Saturday & Sunday: Closed

UK Bank Holidays: Closed

Business Address (for written correspondence only):

Élixir de Beauty 90 Outwood Lane Chipstead Surrey, CR5 3ND United Kingdom

Please note: This is not a retail location. Visits and returns are by appointment or arrangement only.

Registered Office: Refined Beauty Ltd (Company No. 15890739)

38 College Rd Epsom Surrey KT17 4HJ United Kingdom