Products
What ingredients are used in Elixir de Beauty products?
At Élixir de Beauty, we blend potent plant-based extracts, nourishing botanical oils, and clinically proven actives to create high-performance skincare. Our formulations feature ingredients like snail mucin, Centella Asiatica, hyaluronic acid, peptides, vitamin C, bakuchiol, and botanical antioxidants to deliver hydration, repair, and skin-enhancing benefits. We prioritize gentle yet effective ingredients, free from harmful additives.
Are your products suitable for sensitive skin?
Yes! Our products are designed to be gentle and suitable for all skin types, including sensitive skin. We avoid harsh ingredients like sulfates, parabens, artificial dyes, and irritating fragrances. However, we always recommend performing a patch test before full application, especially if you have highly reactive skin.
Are your products cruelty-free and vegan?
Cruelty-Free: Absolutely! We never test on animals, and our ingredients are ethically sourced.
Vegan: While many of our products are vegan-friendly, some contain ingredients like snail mucin and beeswax, which are animal-derived. If you’re looking for vegan options, please check individual product descriptions or reach out to us for guidance.
How should I store my Elixir de Beauty products?
To maintain the potency and freshness of your skincare:
• Store in a cool, dry place away from direct sunlight.
• Avoid exposure to extreme temperatures.
• For vitamin C serums and active treatments, keeping them in a dark or refrigerated space can help preserve their effectiveness.
How long will it take to see results?
Results may vary depending on the product and individual skin type. However, general timelines include:
• Hydration & Soothing (Hyaluronic Acid, Aloe, Centella) → Immediate to 1 week
• Brightening & Even Skin Tone (Vitamin C, Niacinamide) → 2-4 weeks
• Anti-Aging & Firmness (Peptides, Retinoids, Snail Mucin) → 4-8 weeks
• Acne & Skin Texture Refinement (AHA/BHA, Azelaic Acid) → 3-6 weeks
For best results, consistent use and a well-rounded skincare routine are essential.
Are your products free from parabens, sulfates, and other harmful chemicals?**
Yes! Our products are free from:
Parabens
Sulfates (SLS & SLES)
Silicones
Artificial dyes
Harsh surfactants
Mineral oils
Can I use Elixir de Beauty products during pregnancy?
Most of our products are pregnancy-safe, but we always recommend consulting with your doctor before use. If you’re pregnant or breastfeeding, avoid strong actives like retinoids, high-dose AHAs, and salicylic acid. Our hydrating, soothing, and antioxidant-rich products are generally safe and beneficial for maintaining a healthy glow during pregnancy.
Ordering & Shipping
How do I place an order?
Simply browse our online store, add your desired products to the cart, and proceed to checkout. You’ll receive a confirmation email once your order is placed.
What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay.
Do you offer international shipping?
Yes, we ship worldwide. Shipping fees and delivery times vary depending on the destination. Please check our Shipping Policy for more details.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email. Use this number to track your package on our carrier’s website.
What is your return policy?
We offer a 30-day return policy for unused and unopened products. If you’re not satisfied with your purchase, please contact our customer service for assistance.
Can I change or cancel my order after placing it?
Yes, you can change or cancel your order within 24 hours of placing it. Please contact our customer service team immediately for assistance.
What should I do if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact our customer service team within 7 days of receiving your order. We will assist you with a replacement or refund.
Promotions & Discounts
How can I find out about promotions and discounts?
Subscribe to our newsletter to stay updated on the latest promotions, discounts, and new product launches. You can also follow us on social media for exclusive offers.
Do you offer a loyalty program?
Yes, we offer a loyalty program where you can earn points with every purchase. Redeem these points for discounts on future orders. Sign up for our program through your account dashboard.
Can I use multiple discount codes on one order?
No, our system only allows one discount code per order. Be sure to use the code that gives you the best deal.